Britto IT trust information
Refund Policy
This draft reflects the refund-request rules currently implemented for eligible Britto IT enrollments.
Draft for review: This page is provided for launch preparation and has not yet been legally reviewed.
Eligibility and request window
A refund request must be submitted within 72 hours after payment verification and enrollment activation. The request is available only for an eligible paid, active enrollment. Submitting more than one refund request for the same eligible order is not permitted.
Information required
You may be required to provide a clear reason, purchase or payment proof, and relevant order or payment-reference information. Missing or inaccurate information may prevent Britto IT from completing its review.
Manual review and processing
Every request is reviewed by an administrator. Submitting a request does not guarantee approval. Refunds are processed manually; they are not automatic payment-gateway reversals. Processing arrangements may depend on the verified payment information and communication with the student.
Effect on course access
If a refund is approved, the related enrollment is closed and course access ends. If a refund request is rejected, the existing enrollment and course access remain available subject to the normal access rules.
Questions
For questions about an existing refund request, contact it.rituakter@gmail.com or call/WhatsApp 01903713727.